Customer Service Representative
Northampton, PA Northampton, PA Full-time Full-time From $17 an hour From $17 an hour 3 days ago 3 days ago 3 days ago Whitetail Disposal is excited to be adding to our growing customer service team! We are a fast growing, locally owned and operated company with an energetic and enthusiastic team.
Check out our feature in Waste Today http:
//magazine.
wastetodaymagazine.
com/article/july-august-2021/reaping-what-he-sows.
aspx Competitive pay with potential for quick growth.
Starting at $17/hr and up based on experience.
Competitive benefits including medical, dental, vision and 401k matching.
Full and part time positions.
Multiple shifts available.
Full Training Provided.
Previous experience NOT required.
Customer Service Representative Job
Responsibilities:
Answering/Making calls to customers to learn about and address their needs or concerns with service.
Responds efficiently, accurately and compassionately explaining possible causes/solutions to problems and ensuring customers feel supported and valued Engage in active listening, confirming or clarifying information and diffusing angry customers as needed Build lasting relations with customers and other call center team members based on trust and reliability.
Accurately record all information into the database according to company / department policy.
Adhere to all company policies and procedures.
Attract potential customers by answering product/service questions accurately.
Open and update customer accounts with accurate information Maintain financial accounts by processing customer adjustments/payments.
Works with team members to proactively address potential customer issues Requirements Customer Service Representative Skills and
Qualifications:
Excellent verbal and written communication skills High quality customer service skills Active Listening Problem solving Conflict De-escalation and Resolution Time management Attention to detail Proficiency with computers and Microsoft office strongly preferred Requirements Customer Service Representative Skills and
Qualifications:
Excellent verbal and written communication skills High quality customer service skills Active Listening Problem solving Conflict De-escalation and Resolution Time management Attention to detail Proficiency with computers and Microsoft office strongly preferred Requirements Customer Service Representative Skills and
Qualifications:
Excellent verbal and written communication skills High quality customer service skills Active Listening Problem solving Conflict De-escalation and Resolution Time management Attention to detail Proficiency with computers and Microsoft office strongly preferred.
Estimated Salary: $20 to $28 per hour based on qualifications.
Check out our feature in Waste Today http:
//magazine.
wastetodaymagazine.
com/article/july-august-2021/reaping-what-he-sows.
aspx Competitive pay with potential for quick growth.
Starting at $17/hr and up based on experience.
Competitive benefits including medical, dental, vision and 401k matching.
Full and part time positions.
Multiple shifts available.
Full Training Provided.
Previous experience NOT required.
Customer Service Representative Job
Responsibilities:
Answering/Making calls to customers to learn about and address their needs or concerns with service.
Responds efficiently, accurately and compassionately explaining possible causes/solutions to problems and ensuring customers feel supported and valued Engage in active listening, confirming or clarifying information and diffusing angry customers as needed Build lasting relations with customers and other call center team members based on trust and reliability.
Accurately record all information into the database according to company / department policy.
Adhere to all company policies and procedures.
Attract potential customers by answering product/service questions accurately.
Open and update customer accounts with accurate information Maintain financial accounts by processing customer adjustments/payments.
Works with team members to proactively address potential customer issues Requirements Customer Service Representative Skills and
Qualifications:
Excellent verbal and written communication skills High quality customer service skills Active Listening Problem solving Conflict De-escalation and Resolution Time management Attention to detail Proficiency with computers and Microsoft office strongly preferred Requirements Customer Service Representative Skills and
Qualifications:
Excellent verbal and written communication skills High quality customer service skills Active Listening Problem solving Conflict De-escalation and Resolution Time management Attention to detail Proficiency with computers and Microsoft office strongly preferred Requirements Customer Service Representative Skills and
Qualifications:
Excellent verbal and written communication skills High quality customer service skills Active Listening Problem solving Conflict De-escalation and Resolution Time management Attention to detail Proficiency with computers and Microsoft office strongly preferred.
Estimated Salary: $20 to $28 per hour based on qualifications.
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