Construction & Maintenance Technician 1

Position Description:

As a Construction/Maintenance Technician 1, you are primarily responsible for the splice, activation, balance and documentation of the Network Plant.

Principal Duties and Responsibilities:

  • Perform basic troubleshooting, repair and alignment of forward and return paths, including AC/DC voltage, RF levels, cable modems and RSUs.
  • Perform RF troubleshooting and repairs, and escalate unresolved issues to appropriate work groups as needed.
  • Troubleshoot and repair network power supplies. Check voltage levels, reset circuit breakers, replace batteries, etc.
  • Read and interpret node prints
  • Assist in the installation of Status Monitoring
  • Follow established engineering and technical processes and procedures
  • Maintain regular communication throughout shift with Peers, Supervisor(s) and hub technicians as required.
  • Participate in advanced site surveys as required
  • Provide technical support to other departments as required, including drop repair, plant construction, and headend/hub maintenance. Participate in joint meets with other Technicians to resolved customer escalated issues, either to identify the cause
    and refer the problem to the correct department, or to repair the problem.
  • Maintain a daily log to track individual performance, maintain accountability, and use as reference/reporting tool.
  • Respond to periodic requests to do a locate on any excavating activities found by other field technicians, supervisors, or when short term monitoring projects are required, when major excavation projects are underway in close proximity to the OSP.
  • Respond to dispatches to any sites where underground plant damage occurs to aid in the investigation if one is initiated to determine why and/or how the OSP was damaged.
  • Maintain positive relationships with other local utilities and government agencies in order to maintain open communication lines for speedy responsiveness to OSP related issues.
  • Follow required procedures for establishing and maintaining a safe work zone
  • Participate in on-call rotation schedule as needed (Market specific)
  • Participate in Regional Market assignments
  • Perform duties associated with construction of aerial and underground coaxial and fiber cable
  • Splice coaxial and fiber cables
  • Perform RF balancing of coaxial outside plant electronics
  • Troubleshoot RF coaxial plant using state of the art test equipment
  • Troubleshoot fiber optic equipment and fibers using state of the art test equipment
  • Perform other duties as assigned

Functional Knowledge:

Education/Certifications: High School Diploma or equivalent (GED) required. Construction knowledge and skills including splicing and use of various tools and equipment.

Years of Relevant Experience: 1+

Competencies: Strong organizational, communication and technical skills a plus. Experience with HFC system maintenance, repair and outside plant (OSP_ construction specification preferred.

Physical/Mental Abilities and Working Conditions:

Functional Requirements: Lifting (45+ lbs), carrying (45+ lbs), pulling, pushing, walking, standing, repeated bending, climbing, reaching above shoulders, hearing (aids permitted), ability to sit for long periods of time

Environmental Conditions: Works outside, Exposed to excessive heat/cold, Excessive humidity/dampness/chilling, dust, odorous chemicals, working closely with others, working alone

Mental Abilities: Ability to communicate concisely and understandably, ability to shift priorities readily, ability to ask questions to gather information, ability to access circumstances/info and make sound decisions, ability ro receive negative or emotion-laden
feedback without reacting negatively or with emotion, ability to access procedures and follow them, ability to work with minimal supervision and maintain a high degree of productivity, emotional and mental stability.

We are a proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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